In a new partnership between Stanbic Bank and TotalEnergies, individuals with TotalEnergies Cards can now quickly and easily load credit to their cards using FlexiPay, a digital payment solution offered by Stanbic Bank. These cards can be used to buy fuel and other TotalEnergies products such as lubricants as well as pay for periodic car service.
Prior to this partnership, TotalEnergies’ prepaid card owners have hitherto had to physically visit a TotalEnergies Service Station or a Stanbic Agent to reload their TotalEnergies Cards with credit. With the partnership, these prepaid card customers can now have enhanced convenience enabled by the seamless card top-ups from their FlexiPay wallet to the card and they don’t necessarily have to own a Stanbic Bank account to use the service.
“Our aspiration is to transform the service experience for our customers and this partnership with TotalEnergies Uganda is aligned with what we wish to achieve,” Paul Muganwa, Executive Head of Corporate and Investment Banking (CIB) at Stanbic Bank Uganda said in a statement. “We are excited because we can demonstrate that solutions for our customers are much easier and more efficient through strategic partnerships such as this one.”
In her remarks, Omotesele Josephine, TotalEnergies Marketing Uganda Finance Manager said rolling out this service is their response to feedback from their customers who had been asking for more convenient ways to load and reload credit on their TotalEngergies Cards. “We are doing this because we believe our consumers’ time must be respected and they need control over their hard-earned money.”
Fuel payment is among the leading hard cash transactions in Uganda and a key target in Uganda’s quest to become a cashless economy. This has since seen the Parliament amend the National Payments Act to safeguard consumers from harm that may arise from using e-payments.
FlexiPay can be accessed by using the USSD code *291# or the FlexiPay mobile app — and it doesn’t require users to have a Stanbic Bank account although those with one [the Stanbic Bank account] have added advantages from the platform.
As of December 31, 2022, Stanbic Bank reports that FlexiPay had over half a million subscribers amassed shortly after its market launch as a more cost-effective platform that enables users to pay for services at much lower or no charges at all with convenience.