The Implementation Engineer is an engineer working in the Uganda Team. He/she is responsible for supporting the team in as far as the technical aspect

1. Service Management

  • Ensure that all services are implemented and that they operate correctly.
  • Ensure that all the relevant monitoring tools are deployed at the customer’s premises.
  • Prepare Service Reports for the service management meetings.
  • Responsible for service improvement deliverables as far as the customer is involved.
  • Respond to escalation from the customer and/or support.

2. Project Design and analysis

  • Requirements gathering.
  • Translating requirements into technical design – with documentation
  • Co-ordination of development effort – if needed – from Product Development.
  • Effort estimation.
  • Prerequisite analysis.

3. Project Implementation and Integration

  • Planning of the implementation of projects.
  • Implementing of projects at the customer site (if the implementation is on hub, co-ordinate with Hub implementation team to ensure the same is implemented).
  • Co-ordination with technical resources at the customer site to be able to deliver the solution.

4. Closing the sale

  • Prepare technical proposal documentation for projects.
  • Assist in sales calls where there is a technical aspect of the project that needs to be explained to the customers.
  • Deliver the various Technical aspects of the Cellulant Delivery Model.

5. Technical Relationship

  • Build technical relationships with the Engineers and the Engineering management teams at the customers.
  • Develop a positive view of Cellulant among the IT staff at the customer’s premises.
  • Assist in reporting requirements when they arise with the customer.

Who are you?
Implementation Engineer Required Skills:

  • Preferred: BSc. Computer Science/Software Engineering/IT.
  • Extensive experience with Java/PHP programming language.
  • Extensive experience with databases – data structures, relational data models, Stored Procedures, PL/SQL.
  • Extensive experience of web technologies – XML, JavaScript.
  • Experience with application security technologies (e.g. SSL) to ensure secure applications.
  • Experience in software life-cycle development (SDLC).
  • Preferred experience with Apache Tomcat application server and SOA.
  • Preferred experience with Linux , Solaris or UNIX OS’s.
  • Candidate should have at least 4-5 years of experience in application development.
  • Candidate should excellent interpersonal and communication skills.
  • Candidate should have experience in high pressure environments/projects.
  • Candidate should have good presentation skills.
  • Candidate should have excellent report writing skills.
  • Candidate should be a an excellent team player.

Note: You should have minimum years of work experience of about 4 years.

How to Apply:
Apply with Brighter Monday, follow the link, to login or register (If you don’t have an account with Brighter Monday).