Customer experience
- Business
OP-ED: Use Social Media and Digital Channels to Enhance Customer Experience During Lockdown
We are back to lockdown and just like we saw in the first wave, businesses are now operating online. One…
Read More » - Business
OP-ED: Balancing Automation and Human Touch For Good Customer Experience
It’s easy for any business to tout away how it runs on a customer-centric approach and how the customer is…
Read More » - Business
Most Important Customer Experience Tech Trends in 2019
Technology continues to be the main driver of business development, and businesses of all sizes have a growing need to…
Read More » - Features
How Customer Experience Can Be The Best Marketing Strategy
Our job is to connect with people, interact with them in a way that leaves them better than we found…
Read More » - Two Cents
Enhance customer service experience using self-service
The essence of customer service can be traced to time immemorial. On the other hand, the method of delivery of the customer…
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