The First 24/7 Health Call Centre Launched In Uganda

Call centre actionThe Medical Concierge Group Limited (TMCG) has today launched the first ever 24/7 Health Call Centre inĀ  Uganda offering a whole new medical experience.

At your regular calling rate, call 0417747000 and doctor consultations, ambulance services, clinic references are now a call away for any health–seeking person in Uganda. At the Health Call Centre, anyone can accessĀ  a trained and licensed Doctor, Pharmacist andĀ Ā Ā  other health professionals at any time.

TMCG Director and the first beneficiary of the Warid Youth Entrepreneur Fund, Dr. Davis Musinguzi said he has partnered with a group of other dynamic Doctors andĀ  entrepreneurs to form The Medical Concierge Group (TMCG), a consortium of innovative ventures in the health care industry.

ā€œTMC Ā CallĀ  centre offers a significantly different experience to anyone nationwide by providing Immediate quality health care attention, making health care services accessible and affordable by phone call, SMS, VideoĀ  Chat and Social Ā Media. Our business-to-business arm will be in partnership with hospitals, Insurance companies, Corporates, NGOs and any institution seeking to innovatively expand their servicesĀ  to a wider section of the public through telemedicine andĀ Ā Ā Ā Ā Ā Ā  remote medical monitoring services,ā€ explained Dr. Ā Musinguzi.

The TMC Call Centre is currently located at Plot 1390, NabunyaĀ  Road, Rubaga. Ā This is where callers advised to have physical medical assistance can walk in if they so wish or be referred to where they can access similar servicesĀ  in the public orĀ  privateĀ  healthĀ Ā  system.

Dr. Elioda Tumwesigye, Minister of State for Health in charge of General Duties presided over the Launch and applauded TMCG stating,

Ā Ā  ā€œThe bulk of Uganda’s disease burden is a result of preventable diseaseĀ  resulting from lack of information and education. Innovative solutions like TMC Call Centre improve accessibility of health services and improve access to health information and education anytime, anywhere ultimately improving health outcomes. The Ministry of Health is promoting e-health to ensure thatĀ Ā  government and our partners obtain value in innovations in this digitalĀ Ā Ā  age.ā€

The MedicalĀ  Concierge Group’s commitment to promote access to health services to all Ugandans was demonstrated through their recently concluded annualĀ  Medical Camp for Street Children. Ā Over 500 children received free health services, food and new sets of clothes on the day.