ICT Ministry, ISO Partner to Refine Approach to Government Communication

The Ministry of ICT and National Guidance, in collaboration with the Internal Security Organization (ISO), is pioneering initiatives to refine the approach to government communication in Uganda. This partnership is key to ensuring that the actions and priorities of the government are communicated effectively, aiming to impact the citizenry’s quality of life positively.

During a retreat in Moroto on March 19, 2024, Dr. Aminah Zawedde, the Permanent Secretary of the Ministry of ICT and National Guidance, highlighted the significance of collaborative effort among government communicators — stating that “To reach out and effectively inform the various audiences about the government’s endeavors, it’s crucial that we operate not as isolated entities but in a concerted manner.”

The agenda of the retreat revolved around modernizing government communications to match the pace of technological advancement and to utilize these developments for public benefit. Objectives include enhancing the credibility and efficiency of government communication, building public trust, and nurturing top-notch communication talent within the government sector.

Col. Emmy Katabazi, the Deputy Director General of ISO, emphasized the necessity for a paradigm shift in the mindset of government communicators to support the revolutionary goals of the government.

“We need to adopt a revolutionary mindset,” said Katabazi. “The challenges we face are significant, and they require us to think and act broadly, not narrowly.”

This retreat, organized by the Ministry of ICT and National Guidance in partnership with the ISO, was an opportunity to come up with concrete plans to improve how the government communicates with the people.

The Government Communication Officers Forum (GCOF), established in 2012, is now being revitalized to ensure that government spokespeople and communicators effectively convey the government’s social, economic, and development messages to the public.

Overall, the retreat in Moroto was a step forward in improving government communication in Uganda. By working together, understanding the changing technology landscape, and staying connected to the communities they serve, government communicators are becoming better equipped to share information that can truly make a difference in people’s lives.

This collaborative retreat aimed to formulate actionable strategies to overcome the challenges in government communication. Dr. Zawedde and Col. Katabazi’s remarks underscore the commitment to a renewed and effective communication framework that aligns with the needs and aspirations of the Ugandan populace, promising a future where government communication is more interactive, transparent, and transformative.

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