Since the latest model of the iPhone smartphone went on sale in September, some users have complained the devices are getting too hot to touch. According to Apple, a bug in its iOS 17 operating system and updates to some apps caused the new iPhone 15s to overheat — but on the other side they also claimed that changes to third-party apps are “causing them to overload the system”.
iPhone users have come to expect their devices to become hotter during the initial set-up or when they are being backed up, due to the amount of processing power being used and the handset working overtime — but these issues with the iPhone 15 have been worse.
Users took to social media to complain the new phones were searing.
Apple said that the device may feel warmer in the first few days “after setting up or restoring the device because of increased background activity.”
Among the apps blamed for the iPhone 15 heating are Instagram, Uber, and the video game Asphalt 9, according to Apple. Instagram already fixed the issue with its app last week.
Apple stressed that the warming phones are not related to the new titanium casing that houses the iPhone 15 Pro and iPhone 15 Pro Max instead of the stainless steel used on older smartphones.
It also dismissed speculation that the overheating problem had anything to do with the new USB-C port that allowed it to comply with a mandate issued by European regulators.