Sylvia Mulinge: I am Ready to Build on My Predecessors’ Achievements

Sylvia Mulinge the new MTN Uganda CEO. Sylvia Mulinge the new MTN Uganda CEO.
<center>Sylvia Mulinge, MTN Uganda CEO launches the "Together, we are unstoppable" campaign. (File Photo)</center>

Following the exit of, Wim Vanhelleputte, who was promoted to a regional executive role responsible for MTN Group’s West African markets, MTN Uganda has today announced the new Chief Executive Officer, Ms. Sylvia Mulinge who officially assumes office.

Ms. Mulinge whose tenure in office commenced on Oct. 1st, 2022 becomes the first-ever female CEO at MTN Uganda and she brings with her a track record of executive business experience spanning close to 15 years in the telecom industry, which will see her steer the continued growth and strategic progress of MTN Uganda.

While addressing the press today at MTN Uganda headquarters in Kampala, Ms. Mulinge shared that she is glad to be starting a new career in Uganda —specifically at MTN Uganda, pledging to build on her predecessors’ strong foundation.

“I am ready to build on my predecessors’ achievements to steer the continued growth of MTN Uganda through strategic partnerships and leveraging MTN’s brand as the most trusted and valued by all consumers and stakeholders in Uganda,” said Mulinge. “I am looking forward to a good working relationship with various stakeholders including MTN staff, shareholders, regulators, business partners, and the government so that the company can operate in a conducive environment, close the digital divide, and ensure that everyone accrues the benefits of a modern connected life.”

Charles Mbire, MTN Uganda Chairman Board of Directors said the telco is very confident that Mulinge’s passion for transforming customers’ lives, leadership, and women empowerment using technology will help drive the telco’s accelerated growth, positioning MTN for greater relevance ahead.

“I, therefore, would like to implore all our stakeholders inclusive of the MTN staff, business partners, shareholders, and the government of Uganda to offer Mulinge support as she takes our company to the next level,” said Mbire.

Mbire also noted that MTN Uganda is in capable hands —that they believe, collectively as a board of directors will take the company to greater heights whilst driving shared value for everyone in the MTN Uganda ecosystem.

In his concluding remarks, Mbire welcomed Mulinge on behalf of the Board of MTN Uganda, and commended her for accepting the challenge —adding “It’s my singular honor to officially pass on the office of the CEO MTN Uganda to Sylvia Mulinge.”

Charles Mbiire officially passes on the office of the CEO MTN Uganda to Sylvia Mulinge.
Charles Mbiire officially passes on the office of the CEO of MTN Uganda to Sylvia Mulinge.

“Welcome to the best team, Sylvia. I know that you are in the right hands and the MTN family will have a great time working with you to achieve the company’s vision. That said, I wish you a very successful tenure as our CEO and I also wish you a great stay in your new home, Uganda,” concludes Mbire.

Previously, Ms. Mulinge served as the Chief Consumer Business Officer at Safaricom PLC since 2018 and is credited for driving the company’s customer obsession strategy to deliver long-term shareholder growth as well as creating preference for the Safaricom brand.

Having begun her career in 2004 at Unilever Kenya, working as the Assistant Regional Brand Manager in the laundry division, based in South Africa, Mulinge joined Safaricom PLC in 2006 and served in various roles including Prepay Product Manager, Head of retail, Head of Safaricom Business — Sales, General Manager, Enterprise Business, and Director, Consumer Business.

She joins MTN Uganda nine months after listing on the Uganda Securities Exchange in Dec 2021, enabling thousands of Uganda to own a share of the company.

MTN Uganda’s business focus is to spearhead the achievement of the Ambition 2025 strategy whose intent is to play a leading role in providing digital solutions for Africa’s progress through driving industry-leading connectivity operations, creating shared value, and accelerating portfolio transformation.

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