Google Allo for Android. (Photo Credit: 9to5google)
Google Allo for Android. (Photo Credit: 9to5google)

We reported, Google will on March 2019 discontinue its support for its smart messaging application; Allo. The app allows users to send and receive digital messages over the internet. But, unfortunately, if you log out of your Allo account, all of those chats are entirely wiped from the phone.

Thankfully, Google has made it possible for users to backup all of their conversations to their Google Drive. So! before, the application is discontinued, here’s how you can backup your chats.

How to backup your Google Allo chats – Android

  1. Open the Google Allo app on your smartphone.
  2. Tap on the hamburger menu icon in the top left corner of the display.
  3. Select Settings.
  4. Tap on Chat.
  5. Select Chat backup.
  6. Toggle the switch next to Device backup. When enabled, you can choose to have the backup files stored on Google Drive rather than just your phone.
  7. Change the backup frequency, decide what types of media to have backed up, and whether or not if the phone should only complete the backup process over Wi-Fi.
  8. Done!

How to backup your Google Allo chats – iOS (iPhone and iPad)

1. Turn on iCloud backup and change settings

  1. Open your phone’s Settings, then tap your profile icon.
  2. Tap iCloud, then iCloud backup.
  3. Turn on iCloud backup.
  4. On your iPhone, open Allo.
  5. Go to Menu, then Settings.
  6. Select Backup.
  7. Choose how you want your info saved and options, like including media.
  8. To start the backup right away, tap Back up now.

2. Now downloading your chats or media – make sure you have the latest version of Allo

  1. On your iPhone, open Allo.
  2. Go to Menu then Settings.
  3. Select an option:
    • Export messages from chats: This only includes message text.
    • Export stored media from chats: This includes photos, videos, and other files.
  4. To store them, choose where you’d like to store the file.
    • Your messages will be in a CSV file.
    • Your media attachments will be in a zip file.
  5. Done!