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A beginner’s guide to Uber in Kampala

Uber, the innovative app that connects riders with drivers at the push of a button is now available in over 475 cities in 75 countries across 6 continents, including Kampala. This means there’s no waiting on the street or walking through unfamiliar neighbourhoods to find transport. Uber is a convenient way to get a safe, reliable and affordable ride.

The Uber app can be downloaded free from your Appstore for Android, iPhone and Blackberry 7. If you want to be part of this transport revolution here are six facts that will make you Uber savvy.

  1. Request a ride

Once your Uber App is open, Uber automatically uses GPS and Wi-Fi to pick up your location, alternatively you can enter the address for your exact location to request a ride. All of this can be done from the comfort of your home, office or whenever you need a ride.

To have a safe ride, ensure you’re getting in the right Uber. This can be done by checking that the license plate number of your car and driver match the one shown in the app.

How to Uber: Credit: HitMama
How to Uber: Credit: HitMama
  1.     Get a Fare Estimate

Did you know that Uber allows you to view a fare estimate before requesting your ride? This makes it possible to budget before you even take a ride. The estimate gives you a bracket cost from a minimum to maximum amount you can pay for each trip. There are no hidden costs or surprises at the end of your trip.

  1.  Split the fare with a friend

When travelling with friends, colleagues or family there’s no need for you to pay for the trip alone. Uber has a cool feature that allows you split the fare equally between you and your travel companions, making it an even more affordable ride. Upon completion of your trip a receipt is emailed to you to show how much was charged from your account.

  1.    Estimate your time of arrival

Uber is deeply committed to rider and driver safety, this is why the Uber App allows you to share your estimated time of arrival (ETA) and location with your loved ones. This enables them to track your trip and know where you are when you are traveling with Uber.

  1. Five-Star rating

Feedback at the end of each trip is essential to ensure that Uber continues to provide a world class service to riders and drivers. Upon completion of a trip a you and your driver need to rate each other and provide additional information about the trip. The rating is more than a thumbs up or down – it accumulates to show an overall quality performance of the driver-partner and affects future opportunities on the Uber platform.

  1. Support

The support team at Uber is available 24/7 to assist with any issues you might encounter during a trip. Uber also has a rapid response team dedicated to answer any urgent issues.

Uber is moving millions of global citizens every day by offering affordable and reliable rides at the touch of a button. The technology is creating thousands of economic opportunities and enabling smart cities of the future.  Do not be left behind, download the app and be part of this exciting global revolution.


Staff Writer

All articles published by Staff Writer have been contributed by all our reporters and edited and proofread by our editorial team.
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