Opportunity: Volunteer Information Technology Officer – People in Need

About People in Need:
People in Need (PIN) has been active in Angola since 2006. With a team of 10 expatriates and approx. 70 local staff, it manages programs focusing on improving education, livelihoods and food security, water sanitation and hygiene (WASH) conditions and gender-based violence. PIN programs are managed from its head office in Kuito, Bié province and field office in Huambo province.

A PIN Volunteer is a professional in the areas of Information Technology who, on the one hand is looking to further enrich his/her career path in the field of systems analysis, while on the other hand is capable of transmitting her/his skills to local, national staff in a period of 3-months.

Tasks and responsibilities:

  • Diagnose and fix network, internet and equipment problems.
  • Evaluate and assess the capacity and operation of communication systems.
  • Provide solutions that help optimize network and internet performance through formal analysis.
  • Monitor computer processing systems.
  • Address incidents and service requests to improve the efficiency of PIN-AGO operations.
  • Install software and perform tests on computer equipment and programs.
  • Set up computer equipment, schedule maintenance.
  • Perform minor equipment repairs.
  • Procure IT hardware.
  • Oversee the process of installation, operation and maintenance of IT infrastructure.
  • Configuration and administration of servers.
  • Monitor and handle cyber security issues.
  • Monitor Data Migration across servers and ensure data consistency and integrity.
  • Evaluation of IT proposals and requests received from PIN Prague HQ.
  • Continuous communication with the Prague HQ IT department.
  • Train local IT assistant so s/he will later on be able to take on the duties as IT Officer upon the PIN-Vs departure from the mission.

The above list is only indicative.

 Skills and Qualifications:

  • Bachelors of Science in Information Technology, Computer Science and or Certified IT Specialist.
  • At least 3 years of experience in information systems, internet management and network assessment.
  • Demonstrates excellent ability to write and communicate orally with accuracy and professionalism.
  • Experience working in non-governmental organizations is highly desirable.
  • Ability to effectively transfer knowledge and train others.
  • Easily communicates complex IT language to different constituencies with varying degrees of tech know-how.

 Critical Success Factors:

  • Trustworthy, honest, responsible and meticulous (focus on details).
  • Structured, and well-organized.
  • Strategic thinker.
  • Respect for local, common practices and idiosyncrasies.
  • Intercultural sensitivity.
  • Easy-going with a good sense of humor.
  • Experience within the region with an understanding of local dynamics is a plus.

 PIN offers:

  • Background of a well-established organization.
  • Reimbursement of travel expenses.
  • Reimbursement of costs of visas and vaccinations.
  • Medical helpdesk available.
  • online Travel insurance.
  • Accommodation is in PIN guesthouse on PIN expenses.

 How to apply:
Send your applications (CV, cover letter) to hr@peopleinneed. Kindly use “Angola IT PIN V” as subject of your email. Kindly note only pre-selected candidates will be contacted. Thank you.

Deadline: 30th April 2016.[related-posts]


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