MTN Uganda on Wednesday launched a much needed Data and Switching Centre in along with the new MTN Business Unit which will be a world class provider of converged communications solutions aimed at providing MTN business customers with superior, directly managed services, fully backed by consistent service levels.
In doing so, MTN has taken a special focus on the Small and Medium Enterprises (SMEs) and the Corporate/Business section of their customer base by providing the necessary products and services to satisfy their needs.
MTN business will be the arm of MTN Uganda responsible for providing business solutions that will satisfy the needs of our Corporate clientele.
“MTN Business will offer a wide range of business solutions through an array of technology options to suit our customers’ business needs both in and out of the office, locally and internationally. Customers can focus on their core business and MTN will deliver the needed communications solutions”, said Katlego Arnone, the General Manager MTN Business.
Existing and potential customers showed excitement at the launch of the new facility, especially considering that for most of the last few years, cloud services have mostly been offered by foreign companies.
MTN has strongly positioned itself with its new data centre in Mutundwe. Its seen a growth is systems software in Uganda.
— Aziz Kirumira (@Kirumira_) November 1, 2012
“It’s good that we are coming closer to having a potentially stable local cloud services provider, we expect much faster services,” remarked Telecoms Engineer, Douglas Kasyaba.
“But then again, I hope people won’t be paying prohibitive prices for shedding off just a couple of milliseconds seconds on the response times,” he added.
Converged Communications Solutions
“Our vision is to provide converged communications solutions for our customers through a dedicated team that will manage the entire product portfolio to ensure a seamless experience for our customers,” read the press release.
MTN Business will be uniquely placed to provide Business customers with superior, directly managed services, fully backed by consistent service levels and management of the quality of service. MTN believes in a holistic approach with our customer, as the customer requirements are not solely infrastructure and technology related. With businesses today trying to make sense of a fragmented industry where multiple suppliers bombard customers with individual solutions, there is a large and growing customer demand for a communications partner that can offer end-to-end solutions for global connectivity, security and reliability.
“Over the next 2 to 5 years, it will be important for players in the industry to invest in converged communications solutions in order to remain relevant. The industry will continue to be a key driver of government revenue and transformation of lives – both in the business and personal space and with no doubt the telecommunications industry will continue to be a catalyst for economic development, said Mazen Mroué, the MTN Chief Executive Officer.
This launch comes as MTN has just celebrated 14 years of operation in Uganda. Over the years MTN has been consistent in its investment in both infrastructure as well as social development in the country.
Over the last two years MTN Uganda has made major investments in the Uganda. MTN Uganda launched the first mobile money service in Uganda with tremendous success, introduced 3G+, expanded our distribution foot print, and greatly enhanced our core, radio capacity and infrastructure technology. Furthermore, it extended the fibre network infrastructure and built regional switching centres in the East, West, North and Central regions.
In terms of infrastructure, this year MTN Uganda will have an additional 600KM of fibre infrastructure completed and MTN Uganda will have close to 2,600km of fibre by the end of 2012 providing the capacity for high speed data connectivity and wider National coverage of 3G mobile data services that extend internet access to the rural areas of Uganda.
In 2012 alone, MTN’s CAPEX investments will exceed USD 80 million by December. This investment has been mainly in expanding network infrastructure as well as rollout of new innovative products and services.
“With MTN Business, our vision is to provide converged communications solutions for our customers through a dedicated team that will ensure a seamless experience for our customers,” concluded Mroué.