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Software as a service (SaaS) is quite literally what it says on the tin. (COURTESY PHOTO)

Software as a service (SaaS) is quite literally what it says on the tin. (COURTESY PHOTO)

6 SaaS Solutions to Boost Your e-Commerce Business’ Performance

byEphraim Batambuze III

February 21, 2025

An online chatbot system can operate using predefined conversation flows or can leverage AI and machine learning. (COURTESY PHOTO)

An online chatbot system can operate using predefined conversation flows or can leverage AI and machine learning. (COURTESY PHOTO)

OP-ED: In Chatbots We Trust—But Should We?

August 5, 2024

An online chatbot system can operate using predefined conversation flows or can leverage AI and machine learning. (COURTESY PHOTO)

An online chatbot system can operate using predefined conversation flows or can leverage AI and machine learning. (COURTESY PHOTO)

4 Things You Need To Know About Chatbots

byNathan Ernest Olupot

March 4, 2023

T.U.M.I that stands for 'The Ultimate Master of Information' and was introduced last month as a way for MultiChoice to enhance its digital customer service.

T.U.M.I that stands for 'The Ultimate Master of Information' and was introduced last month as a way for MultiChoice to enhance its digital customer service.

T.U.M.I, MultiChoice’s Artificial Intelligence Chatbot at Your Service

byNathan Ernest Olupot

July 12, 2021

As a marketing tool, chatbots are really essential. Photo/GovernmentCIO Media

As a marketing tool, chatbots are really essential. Photo/GovernmentCIO Media

The Top Marketing Trends for 2019

May 3, 2019