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Uganda readies for regional BPO conference

BPO Association's Secretary General, Rogers Karebi and NITA-U's Exec. Director, James Saaka
BPO Association’s Secretary General, Rogers Karebi and NITA-U’s Exec. Director, James Saaka [File Photo]
Government targets Business Process Outsourcing (BPO) to solve youth unemployment problem in the country.

The National Information Technology Authority-Uganda (NITA-U) in partnership with the Uganda Business Process Outsourcing Association (UBPOA) are organizing a 3-day regional BPO Leadership Conference from 18th to 20th September 2013 at the Serena Hotel, Kampala.

The East Africa Regional BPO Conference is a specially designed forum that brings together key players and policy makers in the ICT sector to discuss and debate around critical issues and needs in Offshore/Near shore IT & BPO outsourcing.

Government believes promoting BPO is a step into reducing rampant unemployment in the country.

“The Business Process Outsourcing (BPO) Industry is one of the key areas Government of Uganda has identified as a long-term solution to addressing issues of unemployment amongst educated youths as well as to increase investment in area of Information Technology Enabled Services (ITES),” read a press statement release by NITA-U today.

The conference will also mark the official launch of the BPO incubation Centre. The BPO Association said the center is a “critical milestone” in the development of the sector which “we strongly believe will play a strong role in the development and transformation of the use of ICT in business innovation and competitiveness”.

The forum will bring together visionaries from Government, Services Providers (IT & BPO) and leading buyer dignitaries. In addition, a delegation from India NASSCOM (leading in BPO) will also be attending and sharing their experiences in the transformation of India into a global leading BPO center.

The Conference theme this year is “Optimizing BPO for Competitiveness.”

The BPO Association Secretary General, Rogers Karebi, and the Executive Director or NITA-U, James Saaka, today jointly addressed the press at NITA-U offices.

“The conference is intended to find solutions to create better understanding of the potential of BPO in addressing some of the pertinent issues in Uganda like increasing youth unemployment and development of SMEs in Uganda as a key driver of growth and development,” said James Saaka.

NITA has carried out a number of initiatives that include setting up of the training and incubation center at Statistics House that has already trained over 500 Ugandans in ICT.  This marks the beginning and a concerted effort in the development of the ICT and BPO Sector in Uganda.


Albert Mucunguzi

Award-winning Founder of PC Tech Magazine and current Chairman of ICTAU.
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