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byNathan Ernest Olupot
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From Spreadsheets to Algorithms: Zak Westphal on the Evolution of Trading Technology

byNathan Ernest Olupot
February 5, 2025

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Interview with Caroline Mirema Mbabazi, Executive Director at PinkCode Uganda

byJoan Banura
February 4, 2025

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In-depth with techpreneur Cleopatra Kanyunyuzi, the Founder of Club Tangaza

byJoan Banura
January 13, 2025
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Bridging Gaps and Fostering Growth in Uganda’s Entrepreneurial Ecosystem with Keneth Twesigye

byNathan Ernest Olupot
February 8, 2025
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Forex and Trading

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From Spreadsheets to Algorithms: Zak Westphal on the Evolution of Trading Technology

byNathan Ernest Olupot
February 5, 2025
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Interview with Caroline Mirema Mbabazi, Executive Director at PinkCode Uganda

byJoan Banura
February 4, 2025
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In-depth with techpreneur Cleopatra Kanyunyuzi, the Founder of Club Tangaza

byJoan Banura
January 13, 2025
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Bridging Gaps and Fostering Growth in Uganda’s Entrepreneurial Ecosystem with Keneth Twesigye

byNathan Ernest Olupot
February 8, 2025
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Forex and Trading

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Technology

From Spreadsheets to Algorithms: Zak Westphal on the Evolution of Trading Technology

byNathan Ernest Olupot
February 5, 2025
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Interview with Caroline Mirema Mbabazi, Executive Director at PinkCode Uganda

byJoan Banura
February 4, 2025
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In-depth with techpreneur Cleopatra Kanyunyuzi, the Founder of Club Tangaza

byJoan Banura
January 13, 2025
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Bridging Gaps and Fostering Growth in Uganda’s Entrepreneurial Ecosystem with Keneth Twesigye

byNathan Ernest Olupot
February 8, 2025
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From Spreadsheets to Algorithms: Zak Westphal on the Evolution of Trading Technology

byNathan Ernest Olupot
February 5, 2025
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Interview with Caroline Mirema Mbabazi, Executive Director at PinkCode Uganda

byJoan Banura
February 4, 2025
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In-depth with techpreneur Cleopatra Kanyunyuzi, the Founder of Club Tangaza

byJoan Banura
January 13, 2025
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Bridging Gaps and Fostering Growth in Uganda’s Entrepreneurial Ecosystem with Keneth Twesigye

byNathan Ernest Olupot
February 8, 2025
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From Spreadsheets to Algorithms: Zak Westphal on the Evolution of Trading Technology

byNathan Ernest Olupot
February 5, 2025
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Interview with Caroline Mirema Mbabazi, Executive Director at PinkCode Uganda

byJoan Banura
February 4, 2025
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In-depth with techpreneur Cleopatra Kanyunyuzi, the Founder of Club Tangaza

byJoan Banura
January 13, 2025
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Bridging Gaps and Fostering Growth in Uganda’s Entrepreneurial Ecosystem with Keneth Twesigye

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February 8, 2025
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From Spreadsheets to Algorithms: Zak Westphal on the Evolution of Trading Technology

byNathan Ernest Olupot
February 5, 2025
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Interview with Caroline Mirema Mbabazi, Executive Director at PinkCode Uganda

byJoan Banura
February 4, 2025
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In-depth with techpreneur Cleopatra Kanyunyuzi, the Founder of Club Tangaza

byJoan Banura
January 13, 2025
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COURTESY PHOTO

COURTESY PHOTO

Omnichannel Quality Management: How to Unify Voice, Chat, and Email Metrics

March 13, 2025

Customer Service | An AI Chatbot concept illustration. (Image: storyset / Freepik)

Customer Service | An AI Chatbot concept illustration. (Image: storyset / Freepik)

Exploring 5 Ways Artificial Intelligence is Transforming Customer Service

byNathan Ernest Olupot

May 18, 2023

Patricia Kiconco, Head of Customer Experience and Care at MultiChoice Uganda. (FILE PHOTO)

Patricia Kiconco, Head of Customer Experience and Care at MultiChoice Uganda. (FILE PHOTO)

OP-ED: Balancing Automation and Human Touch For Good Customer Experience

June 22, 2021

A reliable software solution for a call center can streamline several day-to-day call center processes. (PHOTO BY: Pixabay)

A reliable software solution for a call center can streamline several day-to-day call center processes. (PHOTO BY: Pixabay)

5 Reasons Why You Should Invest in a Call Center Software

May 10, 2021

A person is pictures using a laptop | Photo Courtesy : Royalty Free Photo

A person is pictures using a laptop | Photo Courtesy : Royalty Free Photo

3 Ways Technology is Improving Customer Service

February 14, 2019

Image Credit: Forbes

Image Credit: Forbes

How to Bring Your Customers Back?

October 6, 2016

Enhance customer service experience using self-service

August 8, 2016

Nakumatt to roll out customer services platform

byAdeline Tushabe

December 2, 2013

vodacom

vodacom

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Vodacom takes customer service to Social networks

September 7, 2011