Sandra Nabakka’s groundbreaking platform, WaterCredit, is reimagining how underserved communities secure financing for water projects. Designed to bridge the persistent funding gap faced by cooperatives, schools, and community savings groups, the innovative AI-powered fintech platform challenges the exclusion of these entities from traditional lending systems. By streamlining the application and approval processes, the platform accelerates funding for critical water infrastructure and empowers marginalized communities to take ownership of their water security.
Nabakka’s work represents more than a technical fix—it’s a catalytic shift toward equity, democratizing financial tools to turn grassroots ambitions into tangible progress.
We had an online chat with her, and this is what she had to say
1. What is WaterCredit? What inspired you to create this innovative tool, and where has it been implemented?
WaterCredit is more than just a fintech platform; it’s a lifeline for communities struggling with access to clean water. I was inspired to create this tool after witnessing firsthand how the lack of clean water affects daily life, especially for families living in underprivileged areas. I realized that technology could be harnessed to meet this basic need, and we’ve since implemented WaterCredit in various countries where clean water is still a dream for many.
2. Why did you choose to focus on water access as the core use case for your platform?
Water is fundamental, it’s the essence of life. Choosing to focus on water access means addressing a core issue that touches every part of a person’s life, from health to education to economic opportunities. When people have reliable access to clean water, they can focus on improving their lives and contributing positively to their communities.
3. What does “inclusion” mean to you in the context of financing water projects?
Inclusion means breaking down barriers so that everyone, not just the privileged, can access financial resources. It’s about empowering marginalized groups, particularly women and the economically disadvantaged, who often face significant hurdles in traditional financing systems. With WaterCredit, we aim to uplift these voices and ensure their active participation in rebuilding their communities.
4. How does WaterCredit differ from traditional financing options for cooperatives, schools, and community savings groups?
Traditional financing can feel like an insurmountable wall, full of red tape, requirements for paperwork, and the need for collateral. WaterCredit simplifies this process. Our mobile technology and unique credit scoring methods make it easier for communities to access funds, even if they don’t have a formal banking history.
5. Let’s talk about Sandi AI. How is it unique compared to other AI-driven platforms?
Sandi AI is designed with the communities we serve in mind. It speaks their language figuratively and literally, making financial processes relatable and approachable. This human-like interaction builds trust and helps users navigate the platform without feeling intimidated.
6. Why is local language support critical for your chatbot?
Local language support is about respect and inclusion. It allows users to engage with Sandi AI naturally, fostering trust and comprehension. Developing this multilingual support was challenging, but partnering with local linguists helped ensure the accuracy and context of translations.
7. How did you ensure that Sandi AI would be accessible to users with limited digital literacy?
We knew that ease of use was key, so we focused on creating a straightforward interface. But we didn’t stop there; we also held training sessions in communities, helping individuals feel comfortable and familiar with Sandi AI before they even used it. This user-friendly approach is all about empowering individuals.
8. How does the chatbot analyze mobile money transactions to build credit profiles?
Instead of relying on traditional credit histories, Sandi AI looks at users’ saving habits and mobile transactions. This holistic view allows us to paint a fuller picture of someone’s financial responsibility, essential for assessing creditworthiness, especially for those without formal banking histories.
9. How do you ensure that the financing offered is sustainable?
To promote sustainable financing, we carefully analyze applicants’ repayment capabilities before approving loans. Plus, we provide valuable resources on responsible borrowing, ensuring that users are equipped to make informed financial decisions.
10. How do you address privacy concerns regarding sensitive financial data?
Data privacy is a top priority for us. We use robust encryption and perform regular audits. Transparency is vital; users know how their data is handled, and we employ anonymization techniques to keep individual identities secure while leveraging data to improve our services.
See also: Director of nano loans arraigned over misuse of personal data
11. What measurable outcomes has WaterCredit achieved?
We’ve seen significant and tangible impacts over 5,000 loans approved, benefiting around 80,000 people directly. The ripple effects have improved access to clean water and enhanced health outcomes, demonstrating the power of finance in turning the tide toward better living conditions.
See also: MOGO Uganda officially launches its smartphone loans initiative
12. What misconceptions did you encounter when introducing AI to unfamiliar communities?
Many were initially skeptical, worried that technology might disrupt human connections. To combat this, we held workshops sharing success stories and highlighting how Sandi AI complements traditional interactions rather than replaces them. Building local partnerships also helped foster trust.
13. What’s next for WaterCredit?
We’re looking to expand beyond just water projects. Our vision is to have a future where every community has reliable access to clean water and sanitation. By combining artificial intelligence, solar energy, and community-driven solutions, we’re turning water infrastructure financing into a bridge to better living.
14. How might partnerships amplify WaterCredit’s impact?
Collaborations with government and NGOs broaden our reach, enhance our credibility, and provide access to invaluable resources. These partnerships are key to scaling our impact and implementing Water Credit in even more communities.
15. What has been the most rewarding part of developing WaterCredit?
Seeing the direct impact of our work, communities gaining access to clean water is incredibly fulfilling. It’s taught me about the resilience and ingenuity of the communities we serve, and it reaffirms that community-driven development is powerful and transformative.
16. Any message for African women entrepreneurs in tech?
To all the women entrepreneurs out there: pursue your dreams with tenacity and passion. Embrace challenges as opportunities to learn, innovate, and break barriers. Your unique perspectives and contributions are essential for shaping the future of technology in Africa. Collaborate, seek mentorship, and stay resilient. Your impact can be monumental.
See also: Uganda celebrates International Girls in ICT Day with focus on inclusive digital transformation
Sandra Nabakka’s WaterCredit is more than a financial innovation; it’s a blueprint for inclusive development in an era of growing water scarcity. By dismantling bureaucratic hurdles and centering the needs of historically excluded groups, the platform has unlocked a new frontier of possibility for communities to self-advocate and thrive. As climate change intensifies pressure on water resources, solutions like WaterCredit underscore the power of blending finance with social justice to create resilient systems.
