Airtel Uganda continues to introduce exciting new products and services for its customers, ensuring seamless and affordable services. The telco today has announced the launch of eSIM, a digital SIM that enables customers to access the same functionality as someone using a physical SIM.
“With the introduction of eSIM, we continue to stay ahead of the curve where innovation is concerned about giving customers much convenience and flexibility while championing technological advancement and creating innovative platforms and opportunities that will make life simple,” Airtel Uganda Managing Director, Manoj Murali told the press during the launch.
Airtel Uganda’s Head of Data, Devices, and New product development, Joweria Nabakka said customer expectations are changing, and they believe as a telco that they are confident that their customers will quickly move using the eSIM. She further noted that “Mobile users reward digital convenience therefore as a business we shall continue enabling digital transformation to deliver the full customer experience.”
The eSIM offers several benefits over the traditional SIM cards as it is quick and simple to set up online, it is planet-friendly (plastic free/zero carbon emission), and provides an easy extra line as you can use two numbers without needing two phones/handsets, You no longer need to fear damaging or to lose your SIM card and If you are a frequent traveler, you will find the eSIM very convenient for switching network operators at a much easier rate.
How to activate an eSIM
The eSIM service is now available on the Airtel network and customers who wish to switch their current physical SIM cards to eSIM will need to ensure they have a compatible device by dialing *#06#, obtain the required QR code, and be guided through a SIM Swap process by some Airtel service personnel.
Customers have been asked if they need help to visit any Airtel service centre where they will be walked through the process of setting up their eSIM using the QR code.
