Instagram recently launched a new feature intended to help users whose accounts have been hacked — the tool would help users regain access to their accounts, Instagram on Dec. 15 said the tool can be used by victims to report & try to resolve account access issues; impersonations, recovery of forgotten passwords, or lost two-factor authentication information.
“In addition to these ongoing safety tools, we’re excited to highlight several new features designed to help keep people’s accounts safe, and offer them more support if they lose account access,” the platform said in a blog post explaining the new tool. “We know losing access to your Instagram account can be stressful, so we want to ensure people have multiple options to get their accounts back if they lose access.”
To access the newly introduced hub, users can enter Instagram.com/hacked on their mobile phone or desktop browser and then will be able to select if they think they have been hacked, forgot their password, lost access to two-factor authentication, or if their account has been disabled. Next, they will be able to follow a series of steps to regain access to their account. If a user has multiple accounts associated with their information, they will be able to choose which account needs support.
Meanwhile, earlier this year, the company launched a feature where users who have been locked out of their accounts and are trying to regain access had to select two friends who can vouch for their identity and help verify it. The feature which has been available for some time is now available to everyone. Your friends will have a time window of 24 hours to respond to the request. If they do, Instagram will let you reset your password.