Africans’ Reliance on Social Media For News Increases Their Vulnerability to Disinformation, Survey Reveals

According to a survey conducted by KnowBe4 across Africa found that 84% of Africans prefer social media for news consumption over traditional channels like radio, TV, and news websites.
A person pictured using the Twitter application. (Photo Credit: Pocket-lint) A person pictured using the Twitter application. (Photo Credit: Pocket-lint)
A person pictured using the Twitter. PHOTO: Pocket-lint

A survey conducted by KnowBe4 across Africa has revealed that 84% of respondents rely on social media as their primary news source, with 80% favoring Meta’s Facebook. According to the conclusion from the survey, this heavy dependence on social media platforms for information is concerning, particularly as disinformation continues to rise.

With 19 African countries set to hold elections in 2024 and numerous political campaigns underway, worries about misinformation (unintentionally shared false information) and disinformation (deliberately spread fake news) are mounting. The Africa Centre for Strategic Studies reports that disinformation campaigns in Africa have quadrupled since 2022, often backed by foreign states like Russia and China, leading to social instability.

In response to these issues, KnowBe4 was surveyed in June 2024 on political disinformation and misinformation across five African countries: Botswana, Kenya, Mauritius, Nigeria, and South Africa. The survey, which included 500 respondents, found that 84% prefer social media for news consumption over traditional channels like radio, TV, and news websites. Anna Collard, SVP of Content Strategy and Evangelist at KnowBe4 AFRICA, said, “80% of respondents are consuming news on Facebook and over 50% use TikTok. This is alarming as neither of these channels is very reliable for news.”

The ability to discern fake news may be exaggerated

Another concerning finding is that 82% of respondents feel confident in their ability to distinguish between true and false information online, despite a generally low level of formal education on the topic.

“While most respondents reported being able to tell the difference between real and fake news, I doubt this is the case,” said Collard. “Research has shown that most people overestimate their ability to detect deepfakes, and ironically, more people trust AI-generated images than actual photographs.”

The survey also revealed that disinformation is becoming a significant concern with 80% of respondents expressing high levels of worry about the negative impact of fake news and its potential to cause social division. In Kenya, many respondents said they had seen firsthand how disinformation can lead to tribal conflict.

Collard explains that social media influencers using inorganic hashtags fuelled similar political discord during Nigeria’s election last year. “Social media’s rapid spread of false information and the increasing accessibility of artificial intelligence (AI) tools allow for the quick and cheap creation of sophisticated disinformation campaigns,” she said.

Need for more training and tighter controls

The survey underscores the need for increased education and awareness surrounding misinformation and disinformation. 58% of respondents report receiving no training on the topic while 32% admitted to simply ignoring fake news, highlighting the need for a more proactive and engaged response.

“We need a multi-faceted strategy to combat disinformation,” says Collard. “This approach should encompass enhanced awareness and critical thinking among users; coordinated government action to prevent the spread of fake news (including stronger legislation), and increased vigilance from social media platforms in detecting and removing disinformation campaigns.”

Fake news is an ongoing challenge that requires continuous attention. To fight it effectively, Collard says there’s a need for a combination of new technology, better ways to prevent it, and most importantly, teaching people to consume media while thinking critically, particularly if it is emotionally laden or potentially polarising content.

As the digital landscape develops, so must the strategies for maintaining the integrity of information.

Here’s the full 2024 Political Disinformation in Africa report (LINK)

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