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A Community Manager can be the superhero of online business. They act as the bridge between the brand and its customers and are experts in social media and content marketing, customer engagement, and community building. PHOTO: Erik Mclean/Pexels

A Community Manager can be the superhero of online business. They act as the bridge between the brand and its customers and are experts in social media and content marketing, customer engagement, and community building. PHOTO: Erik Mclean/Pexels

A Community Manager can be the superhero of online business. They act as the bridge between the brand and its customers and are experts in social media and content marketing, customer engagement, and community building. PHOTO: Erik Mclean/Pexels