Diamond Trust Bank Uganda (DTB Uganda) launched a digital revolution campaign seeking to increase financial inclusion while limiting physical contacts of their customers at bank premises and exchange of cash. This is in line with the country’s fight against Covid-19 Pandemic.
DTB Managing Director, Mr. Varghese Thambi while launching the digital campaign said that the digital revolution is a culmination of the bank’s intensified innovation with the aim of boosting financial inclusion through the offer of affordable banking services including; reduced transaction charges on payments and funds transfers.
“Cognizant of the current economically challenging times, as DTB, we understand the customer’s need to reduce costs, make a saving and re-invest it. That is why we have rolled out the Digital Revolution campaign to meet our customer’s needs,” he noted.
Under the digital revolution campaign, DTB is offering its customer the DTB Digital Savings account. The account offers customer digital connectivity through DTB 24/7 Mobile Banking that enables timeless and borderless secure banking. The customer can easily make deposits, withdrawals, payments, purchases transfer funds, and control their Bank account on the go.
The DTB Digital Revolution enables the customer to reduce the charges by over 90%. For instance, a customer making 6 transactions on existing money transfers, payment platforms, and solutions has been spending UGX120,000. With the DTB Digital revolution, the customer will perform 6 transactions in real-time and only pay UGX3,000. The beneficiary incurs zero banking cost.
Thambi noted that the unique campaign is envisaged to increase financial inclusion by attracting the unbanked population into formal financial services.
He also highlighted that the Bank seeks to support businesses using online money transfer services to incur reduced transaction costs.
“Businesses have been affected negatively by Covid-19 and its adverse effect. We are aiming at revitalizing these businesses. Reduction of operational costs is one of the ways in which we shall achieve this for our business partners,” he said.