MTN Uganda Launches Elite Club to Reward Loyal Customers

MTN CEO Mazen Mroue (left) Guest of honor Hon  Amelia Kyambadde (centre) and MTN Chairman Charles Mbiire cut the cake at the Elite Club eventMTN Uganda launched MTN Elite a program designed to recognize and reward most valued customers.

By use of a personalized card customers will gain access to exclusive privileges, comprising of a dedicated MTN Relationship Manager, free and discounted phone devices, priority access to MTN Service Centers, and discounts from carefully selected Elite lifestyle partners including, Serena Hotel Kampala, Lake Victoria Serena resort, Nyumbani Décor, Mbawo Timberworks, Kenya Airways, Brussels Airlines, SPOTCLEAN Drycleaners, Hertz Rent a car, and restaurants; Khana Khazana, Il Patio, Haandi and Tamarai.

“At MTN Uganda, we appreciate our customers and are committed to delivering propositions and services that enable us give back to them. The MTN Elite program will deliver a superior brand journey for its high value customers, by creating memorable brand moments for them,” said MTN Chief Marketing Offer Ernst Fonternel.

The MTN Elite Club complements the Asante Sana, MTN cash back and MTN 141 loyalty programs. MTN 141 which is a loyalty points program in which customers get bonus minutes and bonus SMS has had phenomenal success with over 5 million MTN customers currently using it.

In the last 15 years of successful operation in Uganda, MTN has transformed the market, maintained market leadership, changed lives and set new trends for Uganda’s telecommunications industry.

“In partnership with both public and non-profit credible organizations, MTN has executed sustainable projects and has provided such services to customers and the community”, Fonternel said.