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Speaking on the need for capacity-building within the telecom sector in developing countries, Dr. Ekwow Spio-Garbrah, CEO of CTO, said, “With the ICT industry becoming ever more global and competitive, success requires a great deal of acumen, business savvy management teams and adherence to sound business management principles. The CTO Diploma in Telecommunications Management is framed around a complete overview in the core areas necessary for personal and organisational success in the telecoms sector. The programme offers participants an opportunity to learn and master the management and business skills relevant to the increasingly converging platforms of telecommunications, information technology, the Internet and broadcasting. Through expert-led lectures, workshops, real-time case studies and an ongoing comprehensive case competition tying together all functional areas, the Diploma ensures that participants understand key business practices and develop their managerial skills to reach personal goals and increase their contribution to the success of their organisations.”

The course will entail lessons from every aspect of management, covering the industry outlook, the global and competitive telecommunications environment, global market evolution and trends, current issues in regulation and competition, licensing, interconnection, spectrum management, marketing management, customer acquisition and care, public communication, project management, human resources management, financial management and strategic and business planning. It will also provide an insight into new technologies and service offerings such as xDSL (e.g. ADSL, SDSL, VDSL), 3G mobile (e.g. UMTS, WCDMA, CDMA2000, HSDPA/HSUPA), 4G mobile (e.g. WiMAX, LTE), mobile payment services, IPTV, Network planning and management, besides others.

The training programme is open to all professionals either in the telecoms and ICT industries or elsewhere who wish to increase their personal and professional success by gaining an excellent comprehensive understanding of global telecommunications management. Increasingly, financial institutions, power and energy companies, and other industries are recognizing the need to recruit staff with clearer understanding of telecoms. Also, as more telecoms operations are transferred to Internet Protocol platforms, and offices and industries become networked, it has become more important for IT professionals to expand their knowledge and understanding of the telecoms side of their training. The course is expected to provide participants with the cross-functional knowledge, managerial and commercial skills to increase their performance in meeting their professional responsibilities. It will equip participants with tools and techniques to face the challenges of the new telecommunications environment. It will also help improve the competence, efficiency and effectiveness of participants as telecommunications managers and leaders by exposing them to key telecommunications management concepts and issues and thereby improving their strategic thinking and decision-making abilities.

In addition to the course being offered from 1 November to 10 December 2010 in Johannesburg, mostly to African regional professionals, a similar Telecommunications Management training programme will also be conducted in Fiji from the 8 November – 17 December 2010, aimed at professionals in the Australasia-Pacific region.