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PC Tech March 29, 2021

Less than a minute

MultiChoice Uganda Head of Customer Experience, Ms. Patrica Kiconco demostrates how the MyDSTV app works after the launch of the apps at their head offices in Kololo on Thursday May, 30th 2019.

Multichoice Uganda’s free upgrade offer will be coming to an end on March 21st. The offer gives an opportunity to DStv and GOtv customers to access a higher bouquet if they upgrade to a package higher than their current package.

This upgrade offer dubbed the Step-Up campaign on DStv has been running since 19th January 2021 and will end on the 31 March 2021.

If a DStv customer is on DStv Access (bouquet price UGX 35,000) but pays for DStv Family (bouquet price UGX 52,000) subscription, they will be upgraded to DStv Compact (bouquet price UGX 84,000) for a period of 30 days.

For customers on the GOtv platform, customers will all be able to upgrade to the GOtv Max bouquet for the discounted price of UGX 34,000 compared to the usual UGX 40,000. The offer is eligible to disconnected, new GOtv Plus, Value, and Lite customers.

Once the customer pays the amount as stipulated by MultiChoice Uganda, they will be upgraded to a higher package.

According to the PR and Communications Manager for MultiChoice Uganda – Joan Semanda Kizza, the campaign was started to satisfy the need for “customers to get value beyond what they pay for as they seek for entertaining, enjoyable and educative content from the local, regional and international scene, designed to enhance their viewing experience.”