The essence of customer service can be traced to time immemorial. On the other hand, the method of delivery of the customer service experience needs to be continually updated to match the desires and expectations of an ever-changing customer base and that is why we believe that the customer experience landscape...
When you’re thinking of signing up for a VPN, the chances are you have a specific purpose in mind. (The two most common, in case you’re interested, are privacy and security, and access to geoblocked content.) VPN companies understand this, and they often tailor their services to a specific...
Every manufacturer and distributor wants to get the best results from their B2B sales teams and to help them succeed, you need to give them the best mobile sales tools. The best tools will depend on what your sales reps need to do - not all software applications are...
With the increase in resources and valuable content available on the internet, possibilities for earning additional income online have never been as attractive as they are now. This is especially true here in Uganda, where information and communication technology has been growing rapidly in recent years. Making money by turning...
On Sunday the website of Indian designer Anita Dongre crashed after Kate Middleton wore her dress to a high-profile charity cricket match. Dongre's team started receiving orders from all over the world, resulting in the crash. The good news is that her team were able to get the website quickly. This reminded me of...
As the party season kicks off, we are faced with the perennial challenge: how are we going to get home once the celebrations are over? Although it is much easier to be responsible, many people still drive under the influence. Uber has covered the basics of getting around over the festive...
Computers have been such an integral part of our lives that it's difficult to imagine when they weren't in our homes, workplace, or back pockets. But computers, as we know them today, are still new compared to what they used to be. Computers have been around since the invention of...
Trend indicators help to define the prevailing price direction by smoothing out data over a certain period of time. Trend indicators show the direction of trade (buy or sell) and may also identify good entry/exit points.  Successful use of trend indicators enables a trader to consistently make profitable returns...
One can only shake their head and marvel at the thought of a pre Internet world. It has changed almost every aspect of daily life and continues to affect various industries as we move into a very technical future. Trading is one industry that has been completely revolutionised by...
As a busy woman in love with her profession, I got quite reliant on online dating. Online encounters made it easy to get to know new people without risks or commitment. Eventually, however, I got particularly interested in one guy I’d been chatting with for some time. I felt...