In a world where services are digital, connected, shareable, and easily accessible, why are medical records still stuck in outdated paper files? Or why should they be tucked away in health facilities, only accessible on your next visit or after long email requests? This question drove Engineer Geraldine Kyazze to create MyMedikoz, a platform designed to empower patients and healthcare providers with seamless access to medical records.
For Kyazze, this isn’t just a business—it’s personal. After a terrifying emergency where her mother nearly lost her life due to missing medical history, she knew something had to change, thus, the birth of MyMedikoz.
MyMedikoz is a mobile-first personal health records platform birthed in October 2024 that integrates patients’ medical information from various disconnected health facilities. It ensures that patients can access their medical history from multiple sources in one place. This means patients who have visited different clinics, hospitals, pharmacies, or diagnostic centers can have all their records unified in a single, easily accessible digital profile.
The platform offers valuable benefits to various healthcare stakeholders. For instance, patients with chronic illnesses, no longer need to carry files or struggle to recall past prescriptions and diagnoses, healthcare providers benefit from seamless access to complete patient histories improving data-driven decisions and continuity of care. NGOs and governments on the other hand can leverage data analytics to improve public health initiatives, while insurers can use the platform to enhance claims underwriting and risk assessment. Additionally, existing EHR (Electronic Health Record) systems can integrate with MyMedikoz’s API to improve interoperability and data accessibility across healthcare networks.
Why integrate health data when governments are already doing so? we ask Kyazze. “I commonly get asked this question,” she responds. “The answer lies in the critical gaps—while existing efforts are commendable, the absence of patient-centricity and real-time feedback mechanisms significantly increases the risk of data inconsistencies and inaccuracies.”
MyMedikoz is designed with a patient-first approach, ensuring that individuals have control over their health data while enabling seamless collaboration with healthcare providers. The platform’s AI-driven insights help users understand their health trends, flag potential risks, and receive personalized recommendations based on their medical history.
Since its inception, MyMedikoz currently has 3,000 users —revolutionizing healthcare accessibility by offering a suite of innovative tools designed to empower patients and streamline care delivery. At its core, a user-friendly mobile and web app allows individuals to securely store, access, and manage their health records, putting critical medical information at their fingertips. Complementing this, robust APIs facilitate seamless, real-time data exchange between hospitals, insurers, and healthcare systems, eliminating silos and enhancing care coordination. For instant support, the platform integrates a WhatsApp chatbot that enables users to retrieve medical records, receive appointment reminders, and access AI-driven health insights through a familiar, conversational interface. Together, these solutions bridge gaps in healthcare access, foster informed decision-making and create a more connected, patient-centric ecosystem.
It is evident today that clinics nationwide are adopting electronic medical records (EMRs) to replace paper files. Health workers use tablets to update patient histories in real-time, reducing errors and duplication. Doctors have pointed out that, “EMRs help them track outbreaks, manage stocks, and refer patients faster.”
Equipping community health workers (CHWs) with digital tools has amplified the impact. CHWs are using mobile apps for malnutrition, maternity, reporting disease outbreaks, scheduling follow-ups, etc. The data syncs with district health offices, enabling swift responses. “This tech helps us identify at-risk households quickly,” say experts.
As Uganda leans into this digital shift, the vision is clear: a future where quality healthcare is a click or call away for all. With continued investment and collaboration, these innovations promise to strengthen the nation’s healthcare fabric—one community at a time.
Kyazze believes health records should be accessible, secure, and always available when needed. By leveraging technology, artificial intelligence, and strategic partnerships, MyMedikoz is contributing to the movement toward digital, connected, and patient-centered healthcare in Uganda and Africa at large.
See also: Mobile health clinics: Bringing medical services to remote areas
