Back in March Chipper Cash was facing challenges in the United States (US) market —when the company’s plans hit a roadblock after its international money transfer services from the US were abruptly suspended in January, leaving many of its users in limbo.
The suspension was a result of a terminated bank partnership, which Chipper Cash had relied on for facilitating its cross-border transactions. This unforeseen challenge not only disrupted the fintech’s operations but also left its users without access to remittance services.
Since then, the company has been determined to take whatever action necessary to rectify the situation. And now, the company has finally resumed its operations in the US which has been confirmed by the company’s CEO and Co-Founder, Ham Serunjogi. “We are delighted to announce that Chipper Cash is fully operational and excited to serve you once again in the United States,” he said in a press statement that was released on May 6.
According to the company’s press statement, they have transitioned to a new US banking partner and further enhanced their services.
“Thank you for your patience as we worked to transition to a new US banking partner and further enhance our services,” said Serunjogi. “Our team has worked tirelessly to upgrade our platform, ensuring that we offer you an unparalleled transaction experience.”
With the revision, the newly optimized account top-up experience now provides users with their own dedicated bank account details, making it easier than ever to send money from the US to their family, friends, and business partners across Africa.
Serunjogi noted that transitions like these can sometimes be challenging, but rest assured their users that their dedicated support team will assist all users every step of the way.
