PayPal is discontinuing its mobile app for Windows Phone, BlackBerry and Amazon Fire OS devices to focus its efforts on Android and Apple. As of 30 June, users of affected devices will no longer be able to access the PayPal app, the company said.
The company claimed that by ending support for Windows, BlackBerry and Fire OS, it will be able to produce a better app experience for Android and iOS devices. Customers using older versions of the PayPal mobile app on Android and iOS will be required to upgrade to version 6.0 Starting on June 3rd through June 30th.
Joanna Lambert, PayPal Vice President of Global Consumer Product and Engineering, stated, “It was a difficult decision to no longer support the PayPal app on these mobile platforms, but we believe it’s the right thing to ensure we are investing our resources in creating the very best experiences for our customers. We remain committed to partnering with mobile device providers, and we apologize for any inconvenience this may cause our customers.”
PayPal is quick to point out that despite being left without a native app, affected users will still have full access to PayPal’s mobile website for account management and money transactions. There are other options, too; BlackBerry users can still send peer-to-peer payments with PayPal through BBM. And on the Windows side, Outlook.com users can enable the PayPal add-in to send payments right from the email app.
