Top 20 Countries in Facebook Customer Service – Kenya & South Africa makes Top 10
Social media statistics company known as Socialbakers have recently released a report on the most Socially Devoted countries on Facebook, the report places Kenya at number two on the countries with socially devoted brands on Facebook with 83% response rate while South Africa comes in at a global position of sixth. Kenya and South Africa are the only African countries represented on the top 10 countries. According to Socialbakers, the data was taken from brand Facebook pages in these countries from 30th of March 2012