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How To Improve Your Call Center’s Performance

Call centers provide an invaluable service for businesses that want to build customer loyalty. Unfortunately, despite the good intentions of businesses that use call centers to serve their customers better, the...
Oracle cloud platform intergration. Image Credit: oracle-a.akamaihd

Exploring 5 Major Benefits of an Integrated PaaS for Your E-commerce Business

If you are in any kind of business whatsoever that relies heavily on the Internet, you are probably more than well aware of all the hype being given to working in...
Windows 10 Laptop. Photo Credit: Microsoft

Here’s What’s New in Microsoft’s Window 10 Creator Update

On Tuesday, Redmond-based software firm, Microsoft Corp. released the Windows 10 Creators Update — a big, free upgrade that brings new features to the operating system. It's not a massive change, and...
Dr. Cezar Alvarez Santos Senior IT FAO Rome and Technical Lead of the Project speaks at the meeting as FAO Representative in Rwanda, Attaher Maiga (L) looks on. (Photo Credit: New Times Rwanda)

FAO Rolls Out New Tech Project to Boost Agriculture in Rwanda

The United Nations’ Food and Agriculture Organization (FAO) has launched a new technology learning project in a bid to improve resilience of smallholder farmers in Rwanda. Named ‘Agricultural Services and Digital Inclusion...

Rwanda Ranked 3rd in Science, Technology and Innovation Capacity in Africa

A new continental report has ranked Rwanda third on the continent as far as science, technology and innovation (STI) capacity is concerned. The Africa Capacity Report is the work of the Africa...

New Technology Platform Designed to help African Park Rangers with Real-Time tracking tools

As a response to the elephant poaching crisis illustrated in 2016's Great Elephant Census (GEC), philanthropist Paul G. Allen and his team of technologists and conservation experts are partnering with park...

NITA Uganda Moves to Integrate Information Systems in Government Agencies

The National Information Technology Authority of Uganda (NITA-U) has received funding to integrate all Ministries, Departments and Agencies’ systems so that data can seamlessly be shared across Government systems. The development was...
Rwanda President H.E. Paul Kagame (Center) and Huawei Chairwoman Ms. Sun Yafang Witnessed the Signing of MOU between Rwanda Government and Huawei with the Rwanda Minister of Youth and ICT Hon. Jean Philbert Nsengimana (Far Left), ITU Secretary General Mr. Zhao Houlin (2nd Left), and Huawei Rwanda Managing Director Mr. Stanley Chyn (Extreme Right). Photo Courtesy: Huawei

Huawei Signs an MoU with the Government of Rwanda to Open All-Round Cooperation in...

The President of the Republic of Rwanda, Paul Kagame, accompanied by the Minister of Youth and ICT of the Republic of Rwanda, the Director General of the Rwanda Utilities Regulatory Authority...
Image Credit: CNN

Fintech – a Growth Sector in Africa

The rise of fintech is a global phenomenon. In every major country around the world, financial technology is transforming the way we bank and do business. But it’s not just in...
FILE PHOTO: The Verizon logo is seen on one of their retail stores in San Diego, California, U.S. April 21, 2016. REUTERS/Mike Blake/File Photo

Verizon Sought $925 Million Discount for Yahoo Merger, Got $350 million

Verizon Communications Inc. sought almost triple the price reduction that it ultimately obtained for Yahoo Inc's core assets following two massive cyber attacks at the internet company, according to a Yahoo filing. The...
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See Also

NSSF Launches Transaction Alerts to Members

Uganda’s top Pension body, the National Social Security Fund (NSSF) has rolled out a transaction alert service for her members. The development was revealed by...

INNOVATION

Seedstars World Adds Six More African Countries to This Year’s Seedstars...

Global seed-stage startups competition Seedstars World, according to reports by Disrupt-Africa, the 2017 edition of the Seedstars World Tour will visit more than 25...