These days, it seems as though more and more companies are moving away from personal customer service and toward an automated, digital workforce of computer-generated responses to customer queries, automated computer answering services, etc. American Power and Gas is working to change that. What sets them apart? At every...
Global online payments system company, PayPal Inc. has announced that it will be discontinuing its mobile applications on BlackBerry, Amazon Fire, and Windows Phone devices effective of 30th June, 2016. PayPal customers using Amazon Fire and Windows Phone devices still be able to log into PayPal via the paypal mobile web experience while...
As good a cause as it is, Internet.org recently came under pressure for allegedly violating India's net neutrality laws -- something Facebook was quick to address. Still, that's not stopping the social network from spreading its initiative, which brings free basic web access to underdeveloped countries, across more places. On...
After over 20 years of using Windows, I have decided to ditch Windows 8 and try out Ubuntu as my main OS. On 30th September 2015, Kampala was host to two international ICT conferences. The International ICT BPO Conference took place at the Kampala Serena Hotel and attracted a wide...
Kenyan non-profit Ushahidi and online publication iAfrikan have developed Report Xenophobia - a tool to help better understand the landscape of the violent attacks taking place against foreign nationals living in South Africa. The tool has come in the wake to help authorities, local and foreign citizens continue the fight against these inhumane acts. The Report...
Beverage Corp. Pepsi announced that they'll be the exclusive global launch partner for Twitter's newest ad product, Promoted #Stickers. The campaign marks the largest partnership between the two brands; Twitter and Pepsi to date and is a result of months of collaboration. As part of the partnership, Pepsi will secure...
On 21 st November 2016, we commenced a Microsoft organized Cloud Computing colloquium in Nairobi -Kenya with the clear objective of spreading the now unavoidable computing gospel ‘Cloud-Computing’ to East and Central Africa. Technical brains from Kenya, Rwanda, Tanzania, Ethiopia and my home country Uganda graced the event with...
In a new study that was conducted by the United Nations-based Better Than Cash Alliance firm, has shown how agriculture nonprofit organization; One Acre Fund in partnership with Citi Inclusive Finance, successfully digitized loan repayments for farmers in Kenya, a move that significantly boosted transparency and efficiency, driving economic opportunity and...
During my time at the University, I picked interest in web design as hobby. I had spent my time in the 8-months-long vacation as, among other things, a computer tutor back in my hometown, Kabale. I was considered an expert because I had very good knowledge of Microsoft Office applications. It probably...
While attending the recently concluded Pearl of Africa Tourism Expo 2015, I clearly discovered we are not telling enough stories of the amazing potential sources of foreign exchange in our country. The event was centered more on Family and Travel which means accommodation service providers, car hire and different...