Redmond-based software firm, Microsoft Corp. last week released the Windows 10 October 2018 Update, with the newest feature update for Windows 10 OS known as version 1809 – Codenamed Redstone 5. The update automatically rolled-out to Windows 10 devices effective 9th October, 2018, while the rest of devices would have to wait.
While many were excited to receive the update, according to reports, some users who installed the update complained that the process wiped out their user profiles, including documents and photos. An alarming number of users took to social media and Microsoft’s own support website to complain about the serious issue.
Today, the software giant firm said it had identified and fixed all known issues in the Windows 10 October 2018 update. This follow after Microsoft had to put a halt to the availability of the update to fix the problem, and as of today has begun re-rolling out the key update.
“At just two days into the roll-out when we paused, the number of customers taking the Windows 10 October 2018 Update was limited. While the reports of actual data loss are few (one one-hundredth of one per cent of version 1809 installs), any data loss is serious,” said John Cable, Director of Program Management, Windows Servicing and Delivery, reports IANS.
Cable, further in a statement said, the company has now fully investigated all reports of data loss, identified and fixed all known issues in the update, and conducted internal validation. This according to IANS reports.
For those impacted by the file deletion bug (during the update), Microsoft Support is trying to recover data for users who may have experienced related data loss.