SAN JOSE, CA - JANUARY 15: The Adobe logo is displayed on the side of the Adobe Systems headquarters January 15, 2010 in San Jose, California. Adobe Systems has added 20 new wind turbines to their rooftops in an attempt to harness wind energy to help power their offices. Each 30 foot tall aluminum wind turbine is capable of capturing a maximum of 1.2 kilowatts of electricity. (Photo by Justin Sullivan/Getty Images)

Business software companies SAP, Microsoft, and Adobe said on Monday they were forming a data alliance that will make it easier for clients running their applications to get a better overview of the customer.

The partners announced the Open Data Initiative at a Microsoft conference in Orlando, Florida, saying it would help break down information silos that make it hard for businesses to make the most of their customer base.

“The core focus of the Open Data Initiative is to eliminate data silos and enable a single view of the customer, helping companies to better govern their data and support privacy and security initiatives,” the three said in a joint statement.

The initiative will enhance interoperability and data exchange between their platforms – Adobe Experience Cloud and Adobe Experience Platform, Microsoft Dynamics 365 and SAP C/4HANA and S/4HANA – through a common model, the partners said.

It comes as a new European data privacy law, the General Data Protection Regulation (GDPR), puts a premium on access to customer data given by consent, structurally favouring direct marketing channels over the advertising ecosystem that relies heavily on tracking users online.

source: Thomson Reuters