Artificial Intelligence involves using computers to perform tasks normally requiring human intelligence, such as taking decisions or recognizing text, speech or visual images.(Image Credit: Future of Life Institute)
Artificial Intelligence involves using computers to perform tasks normally requiring human intelligence, such as taking decisions or recognizing text, speech or visual images.(Image Credit: Future of Life Institute)

Innovation makes the world go around, and in many ways gives us something to look forward to. Thanks to the many innovations that continue to emerge in technology, the world has become interconnected, fast-paced, and continues to evolve. The impacts of technology have been felt in just about every sector as well as different aspects of life. Innovation is the reason that you can read this article online, send messages to your loved ones within a matter of seconds and enjoy the beauty of automation. On that note, you’re going to find five ways that tech innovation has changed the way you communicate below.

Calling Applications
One of the most pervasive technologies that have changed the way we communicate is online calling applications. While once upon a time you had to buy phone cards to make international calls, you can do everything using an app. Some of the best call apps include Skype, WhatsApp, Facetime, and Facebook Messenger. While some of them happen to be free, others require you to pay a fee to make international calls, but the price is usually relatively affordable. However, for the most part, calling applications mean that you can communicate with your loved ones easily, no matter where in the world they are as long as you have a working internet connection.

Business Communication Tools
Another way that tech innovation has changed communication is in the aspect of business communications. Seeing as businesses whether small or large tend to communicate with numerous people on a daily basis both internally and externally, they need ways to ensure these communications are both fast, efficient, and effective. There are so many business communication tools that have emerged thanks to technology and many make the above possible. Some business communication methods that are currently popular include customer relationship management, social intranet software, unified communications, and file sharing services. There is also VoIP business phone systems which help centralize your communications and carry out video or audio conferencing. SIP proxy servers that work with VoIP systems enable you to send and receive voice calls, carry out instant messaging, and send media.

Artificial Intelligence
As briefly mentioned above, automation has been another tech innovation that has changed the way that people communicate. Thanks to the automation features in artificial intelligence, mundane tasks that can often be time-consuming can now be carried out through a simple voice command. Some examples of artificial intelligence that are used in everyday life are Siri, Alexa, chatbots, self-driving cars and even Netflix, as it provides highly accurate predictive technology based on customers’ reactions to films. Artificial intelligence or machine learning, for the most part, is a way to make carrying out simple daily tasks easier as well as a way to help businesses save time.

Instant Messaging
The way people communicate through messaging completely transformed when instant messaging was introduced. It meant that people could use a single application to send messages to friends, family, colleagues and loved ones and those messages could be delivered automatically. In addition to message sending, most instant messaging apps also include other features like emojis, media transfer, and voice note sending. This has meant that communicating through messaging could be a lot more interactive as well as engaging in comparison to former means of communicating. Some of the best instant messaging apps include Viber, WhatsApp, Yahoo Messenger, BBM, Hangouts, Google Allo, Facebook messenger, and Slack.

Digital Marketing Tools
This is more targeted towards business, but the emergence of digital marketing tools has changed the way that brands communicate with their customers. Thanks to such social media, for instance, there is now the opportunity to speak to individuals on a more human and personal level. It is now common to see a major brand responding to comments online or getting an in-depth insight into how a company works and what their day-to-day operations are like. Thanks to other tech innovations like Facebook and Instagram Live, you can also see what brands are doing in real time and communicate with them at the same time. Some popular digital marketing tools include Canva, Google Trends, Google Analytics, Buzzstream, Evernote and Facebook ads to name a few.

Technology isn’t perfect and there are often debates regarding how in some ways technological innovations are taking away from the human interactions and the human side of industries. However, it cannot be denied that technology has done a lot to positively transform the way people communicate and interact on a daily basis.