A person can file a complaint by texting the word ‘REPORT’ to number 0754 460 259 and file a complaint directly to the Commission, after which one will receive a text message confirming that the report has been filled and afterwards will receive a call for further consultation.
Mr Wilfred Warioba, CHRAGG head of Communication and Information, said the system will enable people to file a complaint wherever they are.
“This technological improvement will be carried out in tandem with a rural outreach programme to be executed in collaboration with other non-governmental organisations (NGOs),” said Warioba while unveiling the number.
The initiative aims at expanding the current system for filing complaints and tracking of cases with a web/mobile platform that will save many people in rural areas from costly trips to CHRAGG’s offices.
Meanwhile, in improving reproductive and child health through Information and Communication Technology (ICT), three pilot projects in ICT for development have been evaluated in Rufiji, Zanzibar, Bunda and Serengeti districts.
The projects were conducted by Technological Ideas Development Organization (ITIDO), Muhimbili University of Health and Allied Sciences (MUHAS) and Decision Tree International (D-Tree), which have been subcontracted by the Swedish Programme for ICT in Developing Regions (SPIDER).
Commenting on the project, an ITIDO official, Mr Jacob Mtalitinya, said the project’s use of ICT for development showed considerable success.
“Most villagers are ignorant of the use of ICT facilities; hence it become difficult in providing education about the use of the communication portal we have prepared,” said Mtalitinya.
He added that they were looking forward to meeting with stakeholders so they can help them in preparing a communication portal that will be user-friendly even for ignorant people.
Source: Daily News