The deal between MTN and Ericsson covers network operations and optimization for an additional year .This announcement marks the extension of the first managed services contract between Ericsson and MTN, originally signed in 2009 in connection to the rollout of MTN’s 3G network in Ghana. Under the extension, Ericsson is responsible for network operations, field maintenance and optimization.
Jon Hoffmann is the Chief Technical officer of MTN Ghana. He explains why Ericsson got the deal again this year.
“Our first two years together achieved the results we were hoping for: we could focus on subscriber growth, and Ericsson delivered network reliability and efficiencies.”
MTN will retain full ownership of the network and responsibility for its strategic direction, while Ericsson will manage the network operations, optimization and field maintenance for MTN’s 3G sites.
MTN and Ericsson have collaborated in many areas across this and other regions for several years now.
Elated by the renewal of the deal was Valter D’Avino the head of Managed Services Ericsson had this to say:
“With Ericsson continuing to run the operations of the network, MTN will be able to dedicate even more time and focus on delivering innovative products and services relevant to the needs of their customers.”
Globally Ericsson has signed more than 300 managed services contracts in more than 100 countries. Ericsson manages networks on behalf of operators that serve over 850 million subscribers worldwide.